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Resume

Work Experience

2021-Present

Senior Virtual Assistant

  • Managed Simpro for basic daily operations in the office, including raising quotations, invoices, and purchase orders.

  • Liaised with suppliers and provided excellent customer service to clients, maintaining strong professional relationships and ensuring smooth communication and transactions. 

  • Responsible for website management, including maintaining and updating the company's website using WordPress.

  • Successfully managed social media platforms, creating engaging content and implementing effective strategies to increase brand visibility and engagement.

  • Played a key role in content creation for various marketing channels, such as blog posts, newsletters, and promotional materials.

  • Created and published advertisements in different parish magazines in Cambridge, 
    effectively reaching local audiences and increasing brand awareness.

  • Managed Google Ads campaigns, optimizing keywords and ad performance to drive qualified leads and conversions.

  • Implemented and managed the Google Guarantee program, ensuring customer satisfaction and improving the company's online reputation.

  • Introduced efficient systems and processes resulting in cost savings of thousands of dollars while enhancing overall productivity and effectiveness.

2021-2022

YouTube Video Editor

  • Create engaging and visually appealing video content for YouTube.

  • Utilize editing software and techniques to enhance the overall quality of videos.

  • Collaborate with client and team members to meet project deadlines and objectives.

2017-2021

College Instructor

  • Deliver effective and engaging instruction to students in the fields of hospitality and
    business.

  • Develop lesson plans, conduct assessments, and provide constructive feedback.

  • Foster a positive learning environment and encourage student participation.

Education

2019-2020

Doctor of Business Administration

Earned 18 units in Doctor of Business Administration from the Ateneo de Davao University. 

2014-2016

Master of Business Administration

Full pledged master's degree holder from the Notre Dame of Dadiangas University.

2014-2016

Bachelor of Science in Information Technology

College degree holder from the Notre Dame of Dadiangas University.

Skills & Expertise

  • Virtual assistance and administrative support

  • Customer service and client relationship management

  • Website management via WordPress

  • Social media management

  • Content creation

  • Email management

  • Product research and supplier communication

  • Video editing and content creation

  • Strong organizational and time management abilities

  • Excellent communication and interpersonal skills

Software Proficiency

  • Microsoft Office Suite (Word, Excel, PowerPoint)

  • Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro)

  • WordPress (website management)

  • Project management tools (Notion, Trello, TheBrain)

  • Simpro (office operations)

  • Google Ads

  • Google Analytics

  • Social media management

  • Email management platforms

  • Basic knowledge of programming languages (HTML, CSS)

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