Resume
Work Experience
2021-Present
Senior Virtual Assistant
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Managed Simpro for basic daily operations in the office, including raising quotations, invoices, and purchase orders.
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Liaised with suppliers and provided excellent customer service to clients, maintaining strong professional relationships and ensuring smooth communication and transactions.
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Responsible for website management, including maintaining and updating the company's website using WordPress.
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Successfully managed social media platforms, creating engaging content and implementing effective strategies to increase brand visibility and engagement.
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Played a key role in content creation for various marketing channels, such as blog posts, newsletters, and promotional materials.
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Created and published advertisements in different parish magazines in Cambridge,
effectively reaching local audiences and increasing brand awareness. -
Managed Google Ads campaigns, optimizing keywords and ad performance to drive qualified leads and conversions.
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Implemented and managed the Google Guarantee program, ensuring customer satisfaction and improving the company's online reputation.
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Introduced efficient systems and processes resulting in cost savings of thousands of dollars while enhancing overall productivity and effectiveness.
2021-2022
YouTube Video Editor
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Create engaging and visually appealing video content for YouTube.
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Utilize editing software and techniques to enhance the overall quality of videos.
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Collaborate with client and team members to meet project deadlines and objectives.
2017-2021
College Instructor
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Deliver effective and engaging instruction to students in the fields of hospitality and
business. -
Develop lesson plans, conduct assessments, and provide constructive feedback.
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Foster a positive learning environment and encourage student participation.
Education
2019-2020
Doctor of Business Administration
Earned 18 units in Doctor of Business Administration from the Ateneo de Davao University.
2014-2016
Master of Business Administration
Full pledged master's degree holder from the Notre Dame of Dadiangas University.
2014-2016
Bachelor of Science in Information Technology
College degree holder from the Notre Dame of Dadiangas University.
Skills & Expertise
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Virtual assistance and administrative support
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Customer service and client relationship management
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Website management via WordPress
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Social media management
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Content creation
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Email management
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Product research and supplier communication
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Video editing and content creation
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Strong organizational and time management abilities
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Excellent communication and interpersonal skills
Software Proficiency
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Microsoft Office Suite (Word, Excel, PowerPoint)
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Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro)
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WordPress (website management)
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Project management tools (Notion, Trello, TheBrain)
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Simpro (office operations)
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Google Ads
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Google Analytics
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Social media management
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Email management platforms
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Basic knowledge of programming languages (HTML, CSS)